Unless otherwise stated, or clearly indicated in this Privacy Policy (“Policy”), all capitalised terms in this Policy shall have the same meaning as set forth in the Terms <https://dragonbrand.net/terms>.   

 

Thunder Reel (Pte. Ltd.) (UEN No. 202031367R), the operator of https://www.dragonbrand.net, is committed to providing an effective, user-friendly platform for the sale and purchase of health and beauty products for our Users. As such, we view it of utmost importance that the personal data of our Website Users is protected. This Policy sets out the basis on which we collect, use, disclose, store and/or process your personal data for the purposes of your use of our Website. It applies to personal data in our possession or under our control.     

 

This Policy forms part of our Terms. If you do not accept any of the terms in this Policy, please exit from the Website immediately. Continue only if you accept and agree to be bound by these Terms.

 

1. Personal Data

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Collection of information about you

 

• We collect various types of information, including personal data, through our Website, and when you provide us with information on the        Website.

• “Personal data”, as used in this Policy, has the same meaning pursuant to section 2 of the PDPA. Some examples of personal data which we        may collect from you include: your name, contact number, NRIC/Fin number, nationality, gender, date of birth, marital status, address, email address and financial information e.g., credit card numbers, debit card numbers or bank account information.  

• When you use the Website, we may monitor your usage of the Website and may collect statistical information about your visit. This allows us to estimate usage patterns and improve our Website to make them more user-friendly, and thereby improve the user experience of our Website Users.   

• Some examples of statistical information that we may collect include: your Transactions using the Website, your browser, your operating system or device which you use to access the Website, the frequency of your visits to or use of our Website, the amount of time that you spend on our Website, and location data based on your use of the Website.

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Sharing of personal data

• Personal data that you have provided and/or shared with us may be shared and/or disclosed, where necessary and appropriate, with other Users, our Affiliates, partners, service providers, lawyers, auditors, professional advisors and investors and any other third parties acting on behalf of us, so as to facilitate your use of the Website in an efficient and effective way, unless such sharing is prohibited by law.

• We may share any aggregated, anonymised information that we collect about you with any third parties for marketing, advertising and other related purposes.

• In this regard, if you have provided consent and choose to share and/or provide your personal data to us and our affiliates for the purposes above, we may share and/or provide such information, where necessary and appropriate (including to countries outside of Singapore). Similarly, in providing the personal data of any individual (other than yourself) to us or choosing to share and/or provide the individual’s personal data to us for the purposes above, you warrant that you have obtained consent from such individual to disclose his/her personal data to us and our Affiliates, as well as his/her consent to our collection, use and disclosure of such personal data for the purposes above.

• We may also disclose your personal data under the following circumstances:

  • if required by any law or pursuant to a court order;

  • if we have a good faith belief that we are required to give such disclosure to protect the rights, interests, reputation, property or safety of us and the Website;

  • or to defend or enforce our rights.

 

How we use your personal data

 

We will use personal data which we collect from you for the purposes of operating, and providing services to you on the Website. This includes, but is not limited to, the following purposes:

• to administer and maintain our Website;

• to provide you with access to and use of the Website;

• to administer your Account and related payments and refunds (where applicable);

• to verify your identity and your authority in using our Website;

• to customise and improve your user experience with our Website;

• to provide you with updates on the latest changes to our Website from time to time;

• to communicate, process and/or respond to your enquiries or requests pursuant to your emails and/or submission of form(s) on the Website;

• to allow you to participate in interactive features of our services when you choose to do so;

• to respond and/or investigate any feedback, queries or complaints from you;

• to perform data analytics, research and/or planning and statistical assessments;

• to analyse the usage of the Website;

• to help us improve the security, quality and content of our Website; and

• any other purpose permitted by applicable law, or as may be described to you from time to time at the point of collection of your personal data.

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Accuracy

• You represent and warrant that all information that you have provided to us is accurate, reliable, complete and up to date. If there are any changes to your personal data, please either update us by contacting us at hello@dragonbrand.net, or update your personal data by logging into your Account on the Website.

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Accessing, updating and correcting of personal data

• You may access, update or change your personal data by logging into your Account on the Website the following tabs “My Account”.

• Subject to applicable laws and regulations, you may have the right to request for access to your personal data that is in our possession or under our control, as well as information about the ways in which such personal data has been or may have been used or disclosed by us. Your right of access can be exercised in accordance with applicable laws and regulations. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

• Subject to applicable laws and regulations, you may also have the right to request for us to correct your personal data that is in our possession or under our control.

 

Security and retention of personal data

• To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, all electronic storage and transmission of personal data are secured with appropriate security technologies.

• We may retain your personal data for as long as any purpose for which the personal data was collected continues to apply, or if the retention is necessary for our legal or business purposes, even in circumstances where your Account is inactive, or you have ceased to be a User of our Website.

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Hyperlinks and third party websites and applications

• Our Website may contain links to third party websites or applications, whose personal data protection and privacy practices may differ from ours and for which we are not responsible for and have no way of controlling their collection, use and/or disclosure of your personal data. For more information on hyperlinks and third party websites, please refer to our Terms.  

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Withdrawal of consent

• You may withdraw your consent in relation to our collection, use and/or disclosure of your personal data for the purposes set out in clause 1.9 above by providing us with seven (7) calendar days’ written notice. Please allow us up to one (1) month to process your request for withdrawal.

• The withdrawal of your consent may affect our ability to provide you with the capabilities to carry out any Transactions to varying degrees. Please note that depending on the nature of your withdrawal of consent, we may no longer be able to continue providing you with the capabilities to carry out any Transactions using the Website. Such situations will be deemed as a cancellation of your Account and the provisions of clause 14 (Cancellation, Suspension and Termination) of the Terms will apply.

 

2. Cookies

 

• When you use our Website, we may collect certain information by automated or passive means using a variety of technologies such as cookies (small text files created on a computer or device when its web browser loads a website or web application) or web beacons (a transparent image file used to keep track of one’s navigation and behaviour through the Website).

 

• We use these technologies across our Website to enhance your user experience. These technologies that we place on your device may be used to allow us to personalise your online experience, recognise you as a previous visitor, save your user preferences and maintain your login and password information on secure portions of our Website. We also use these technologies to analyse how Users use our Website and to monitor the performance of our Website. For the avoidance of doubt, these technologies do not collect personal data and we do not combine the general information collected through these technologies with other personal data such as to render you identifiable. By using the Website, you agree that we can place these technologies on your device.

 

• You have the option of adjusting your browser or device settings to restrict or limit the use of these technologies. However, if you choose to do so, the functionality of the Website and your user experience may be affected.

 

3. Variation of Policy

 

• We may revise this Policy from time to time without prior notice by updating this page. You should visit this page regularly to ensure that you are familiar with any changes.

 

• Your continued use of our Website after any changes to this Policy has been made constitutes your acknowledgement and acceptance of such changes.

 

4. Governing Law and Jurisdiction

 

• The use of the Website and this Policy shall be governed by and interpreted in accordance with the laws of Singapore.

 

• Any dispute arising out of or in connection with these terms, including any question regarding its existence, validity or termination, shall first be submitted to the Singapore Mediation Centre for resolution by mediation in accordance with the Mediation Procedure of the Singapore Mediation Centre for the time being in force. The parties agree to participate in the mediation in good faith and undertake to abide by the terms of any settlement reached. If parties fail to reach a settlement, the dispute shall be referred to and finally be resolved by the courts of Singapore (which shall also include the Small Claims Tribunal).

 

5. Feedback / Contact Us

 

• Please contact us at hello@dragonbrand.net if:

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• you have any enquiries or feedback on our personal data protection policies and procedures; or

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• you require more information on or access to the personal data which you have earlier provided to us.

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• While we strive to respond to you as soon as practicable, please note that we may take some time to process your enquiries, requests and/or feedback.